100 Day Money Back Guarantee

Effective as of October 1, 2022

This policy only applies to consumer purchases.

100 Day Money Back Guarantee **

**Conditions apply

We know your chair is the most utilized item in your set up, and we want you to love your LF Gaming™ Chair! 

We know you may have questions about our product. Before you initiate a return, please reach out to our customer support team. We will work with you to make things right.  With the number of adjustments to customize your comfort, we want to ensure the chair is set up properly and is comfortable for you. 

If the chair still doesn’t work for you, you can return the chair under our no questions asked return policy, subject to the conditions listed below.

We only accept returns for items purchased directly from LF Gaming™¹

Return / Restocking Fee

FREE²

Validity Period for Returns

Up to 100 days from the date you received your product, based on our tracking records

Return Shipping Fees

  • FREE
  • Customers who purchased their chairs from and were shipped outside the contiguous United States (lower 48) or Canadian Provinces are responsible for all return shipping fees and costs¹

Damage Fee³

May apply if original packaging is not returned, or goods or packaging are damaged or missing parts when we receive them

Conditions of Return

  • Goods are returned in the Original Packaging and are in Excellent Condition
  • Goods are received into our warehouse within the 100-days validity period
  • Goods must be marked as “Returned Goods”

Refund 

  • Will be Initiated within 30 days after the returned goods pass our inspection
  • Will be processed via the same means of payment used for the initial transaction and credited to your account within a few days, depending on your bank's practice.
  • Any shipping costs paid by you when making your purchase will not be refunded (if applicable).

Products excluded from this policy and not eligible for return/refund

  • All Clearance Chairs/Accessories
  • All LF Gaming™ Footrest 
  • All LF Gaming™ Cushions
  • All LF Gaming™ Lumbar Cushion
  • All LF Gaming™ Leather Tablet Sleeves
  • All LF Wheels bought separately as accessories 

Please follow our return instructions. You are responsible for ensuring that the goods are returned to the correct location in good condition, including its original packaging. We are not responsible for any items that are lost or damaged while in transit or rejected because it was sent to the wrong address. 

 If returning the product yourself, note that for high value goods, we encourage you to pay for shipping insurance to safeguard against any loss or damage. You are responsible for any insurance claim filing with the carriers. 

 All refund amounts and return decisions by LF Gaming™ are final.

¹Only items purchased from and shipped to the Contiguous United States (lower 48) and Canadian Provinces are eligible for the FREE returns.

²A restocking fee for custom logos/embroidery, gamer tag and printed back may apply.

³If the returned goods show signs of wear and tear that are beyond what is reasonably expected for you to try them out for suitability (i.e., overhandling), or the packaging is damaged and cannot be used, we reserve the right to deduct from your refund the loss in the value of our goods that we reasonably determine to have resulted from your overhandling or the damage you caused to our goods (including their packaging).


We will be sad to see you go. However if you have decided to return your LF Gaming™ Chair please let us know by phone 1-800-661-8568 or email service@LFGaming.com BEFORE shipping a return to us. 

Please send us your order number, photo and serial number (the serial number is located under the seat of the chair).  This information can be emailed to service@LFGaming.com.  We will respond quickly with the return instructions you will need.

It is imperative to retain all original packing - Chairs returned with unsatisfactory packaging will very likely incur damage.  A full refund cannot be provided unless the chair is received in “Like New'' Condition.