Shipping FAQs

UPS will deliver the chair to the address provided. Sorry, PO Boxes are not acceptable, a physical address must be provided. Please note that these are only estimated transit times, extreme weather, traffic accidents or other unforeseen circumstances may increase shipping time.

Is there a way to track my order?

Once your order has been completed and is ready to ship, a Tracking Number will be generated. We will send you tracking information to the email you provided during checkout. A Tracking Number cannot be provided until the order is completed.

How do I report damaged items?

We are extremely sorry that your product did not arrive in pristine condition and we empathize with the aggravation in dealing with these types of unexpected issues. Please contact us at (1+) 800-661-8568 or (1+) 403-720-3966 Monday-Friday 8 am - 12 pm MT (excluding Alberta Statutory Holidays) within two business days of delivery to report damaged product. Our customer service team will help you figure out how to handle your unique situation.

I live in Alaska, Hawaii, Canadian Territory or at an International destination. Do you ship there?

We will ship anywhere our transportation partners (UPS/FedEx/DHL) deliver! Please contact us at (1+) 800-661-8568 (Canada & USA) or (1+) 403-720-3966 Monday-Friday 8 am - 12 pm MT (excluding Alberta Statutory Holidays) or email info@lfgaming.com for more information.